The user experience represents how a “user interacts with and experiences a product, system or service. It includes a person's perceptions of utility, ease of use, and efficiency”.  This is the reason why it is really important as user are your clients and if they are dissatisfied with your product or service they are just going to it give up. User experience could really determine the success or failure in each product and service we use.  It is critical for businesses to be carefully attentive to this point in order to succeed.

 

So why Meetic is different from the other apps regarding the user experience?

Talking very broadly, the user experience on Meetic follow a journey which starts by the profile creation through user information, their preferences and photos. Then, according to this, Meetic will suggests potential matches even if the user can still browse for profiles. Finally, the next step is about contacting and engaging with your match.

 

Regarding more useful information, first, you have to know that Meetic is following a freemium model meaning that it’s totally free (so you can have a try) but if you want you can subscribe for more features or unlimited searches for example. Then, as it is always a question, Meetic is really regarding privacy and safety, they say “the priority of our customer service is your security and the protection of your personal data”. For this, you can “signal” or even “block” a profile. Finally, we could say that to improve always more the customer experience, they have a mobile app in addition to their website to make sure no one is forgotten.

 

Let's have a quick look on what you can expect to see on Meetic 😉